Privacy Policy

Softekus ("we," "our," or "us") is committed to protecting the privacy of our clients, partners, and visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Fill out our contact form (name, email address, company name, phone number, and project details)
  • Communicate with us via email or other channels
  • Enter into a service agreement or contract with us
  • Subscribe to our newsletter or marketing communications

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or source
  • Device type and screen resolution

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Communicate with you about projects, proposals, and engagements
  • Improve our website, services, and user experience
  • Send relevant marketing communications (with your consent)
  • Comply with legal obligations and protect our rights
  • Analyze website traffic and usage patterns

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services), subject to confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Softekus, our clients, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless an ongoing business relationship exists.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. By using our website or services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Softekus
16192 Coastal Highway
Lewes, Delaware 19958
Email: [email protected]